Privacy Policy

Information We Collect

Account Information

When you create an account, we collect:

• Email address
• Name (optional)
• Organization name (if applicable)
• Password (stored in encrypted form)

Podcast Analytics Data

When you connect your podcast platforms, we access and store:

• Podcast metadata (title, description, artwork)
• Episode information
• Listener analytics (plays, listeners, hours listened)
• Retention data
• Geographic data (country-level)
• Reviews and ratings
• Chart rankings

We access this data through official APIs with read-only permissions. We never modify your data on third-party platforms.

Usage Data

We automatically collect certain information when you use the Service:

• Log data (IP address, browser type, pages visited)
• Device information
• Usage patterns within the application

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process your subscription and payments
• Send you service-related communications
• Respond to your requests and support inquiries
• Detect and prevent fraud or abuse
• Comply with legal obligations

Data Sharing

We do not sell your personal information. We may share your information only in these circumstances:

• Service providers: We work with third-party companies that help us operate the Service (e.g., payment processing, email delivery). These providers are bound by confidentiality obligations.
• Shared dashboards: If you create a shared dashboard, the recipients you specify will see the analytics data you choose to share.
• Legal requirements: We may disclose information if required by law or to protect our rights and safety.
• Business transfers: If we are involved in a merger or acquisition, your information may be transferred as part of that transaction.

Data Security

We implement industry-standard security measures to protect your data:

• Encryption in transit (TLS/SSL) and at rest
• Secure password hashing
• Regular security audits
• Access controls and authentication

While we strive to protect your data, no method of transmission over the Internet is 100% secure.

Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete your personal information within 30 days, except where we need to retain it for legal purposes.

Analytics data is retained for the duration of your subscription. Historical data may be deleted after account termination.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Data portability
• Withdraw consent (where processing is based on consent)

To exercise these rights, contact us at privacy@podanalyst.com.

Cookies

We use essential cookies to operate the Service (e.g., session management, authentication). We do not use third-party tracking cookies for advertising purposes.

Third-Party Links

The Service may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

Children's Privacy

The Service is not intended for users under 16 years of age. We do not knowingly collect personal information from children.

International Data Transfers

Your information may be transferred to and processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place for such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service. Your continued use after such changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at privacy@podanalyst.com.